{"id":2355,"date":"2026-03-18T13:06:33","date_gmt":"2026-03-18T12:06:33","guid":{"rendered":"https:\/\/qbilsoftware.com\/?page_id=2355"},"modified":"2026-07-20T20:54:28","modified_gmt":"2026-07-20T18:54:28","slug":"auftragsverarbeitungsvertrag-avv","status":"publish","type":"page","link":"https:\/\/qbilsoftware.com\/de\/data-processing-agreement-dpa\/","title":{"rendered":"Data Processing Addendum (DPA)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2355\" class=\"elementor elementor-2355\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0bc0ce e-flex e-con-boxed e-con e-parent\" data-id=\"c0bc0ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8826692 e-con-full e-flex e-con e-child\" data-id=\"8826692\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5315c5c elementor-widget elementor-widget-breadcrumbs\" data-id=\"5315c5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/QBILSOFTWARE.COM\/\">Zuhause<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-617af05 e-con-full e-flex e-con e-child\" data-id=\"617af05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76db0b56 e-flex e-con-boxed e-con e-parent\" data-id=\"76db0b56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21ac27e elementor-widget elementor-widget-text-editor\" data-id=\"21ac27e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At <strong>Qbil Software B.V.<\/strong>, protecting personal data and maintaining the highest standards of information security are fundamental to the way we operate. We process personal data in accordance with applicable data protection laws, including the <strong>General Data Protection Regulation (GDPR)<\/strong>.<\/p><p>When customers use <strong>Qbil-Trade<\/strong> oder <strong>Moo Software<\/strong>, Qbil may process personal data on their behalf. This page contains our standard <strong>Data Processing Addendum (DPA)<\/strong>, which describes our responsibilities as a Data Processor and our commitment to protecting personal data.<\/p><p>Our information security and privacy management programme is supported by internationally recognised standards, including <strong>ISO\/IEC 27001<\/strong>, <strong>ISO\/IEC 27701<\/strong>, and our <strong>NIS2 compliance framework<\/strong>.<\/p><p>For information about the third-party service providers we engage to support our services, please refer to our <a href=\"https:\/\/qbilsoftware.com\/de\/sub-processors\/\"><strong>Unterauftragnehmer<\/strong> <\/a>Seite.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bad8dfd elementor-widget elementor-widget-heading\" data-id=\"bad8dfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data Processing Addendum (DPA)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-619094d elementor-widget elementor-widget-text-editor\" data-id=\"619094d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #074b3f;\">Qbil Software B.V.<\/span><\/strong><\/p><p>This Data Processing Addendum (&#8220;DPA&#8221;) forms part of the agreement between <strong>Qbil Software B.V.<\/strong> (&#8220;Qbil&#8221;, &#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;) and its customers (&#8220;Customer&#8221;) regarding the processing of personal data in connection with the use of Qbil Software solutions, including <strong>Qbil-Trade<\/strong> und <strong>Moo Software<\/strong>.<\/p><p>\u00a0<\/p><p>Qbil Software B.V. is committed to protecting personal data and processing it in accordance with applicable data protection laws, including the <strong>General Data Protection Regulation (GDPR).<\/strong><\/p><p>\u00a0<\/p><p><span style=\"color: #074b3f;\"><strong>1. Roles and Responsibilities<\/strong><\/span><\/p><p>\u00a0<\/p><p>For the purposes of applicable data protection laws:<\/p><p>\u00a0<\/p><ul><li>The Customer acts as the <strong>Data Controller<\/strong>, determining the purposes and means of processing personal data.<\/li><li>Qbil Software B.V. acts as the <strong>Data Processor<\/strong>, processing personal data solely on behalf of the Customer and in accordance with the Customer&#8217;s documented instructions.<\/li><\/ul><p>\u00a0<\/p><p>Qbil processes personal data only as necessary to provide and support its software services.<\/p><p>\u00a0<\/p><p><span style=\"color: #074b3f;\"><strong>2. Nature and Purpose of Processing<\/strong><\/span><\/p><p>\u00a0<\/p><p>Qbil may process personal data in order to provide the following services:<\/p><p>\u00a0<\/p><ul><li>ERP software solutions for commodity and ingredient trading<\/li><li>system hosting and data storage<\/li><li>software maintenance and updates<\/li><li>customer support and technical assistance<\/li><li>system security monitoring and incident response<\/li><\/ul><p>\u00a0<\/p><p>Processing activities may include:<\/p><p>\u00a0<\/p><ul><li>storing data<\/li><li>organising and structuring data<\/li><li>retrieving and transmitting data<\/li><li>securing and backing up data<\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #074b3f;\">3. Types of Personal Data<\/span><\/strong><\/p><p>\u00a0<\/p><p>Depending on the Customer&#8217;s use of the software, the following categories of personal data may be processed:<\/p><p>\u00a0<\/p><ul><li>contact details (name, email address, phone number)<\/li><li>business contact information<\/li><li>system user credentials<\/li><li>transactional and operational data entered by users<\/li><li>communication records related to support requests<\/li><\/ul><p>\u00a0<\/p><p>Qbil does n<strong>ot intentionally process special categories of personal data<\/strong> unless explicitly instructed by the Customer.<\/p><p>\u00a0<\/p><p><strong><span style=\"color: #074b3f;\">4. Security Measures<\/span><\/strong><\/p><p>\u00a0<\/p><p>Qbil Software B.V. implements appropriate <strong>technical and organisational measures<\/strong> to ensure the confidentiality, integrity and availability of personal data.<\/p><p>\u00a0<\/p><p>These measures include safeguards relating to:<\/p><p>\u00a0<\/p><ul><li>access control and authentication<\/li><li>data protection and system security<\/li><li>monitoring and incident response<\/li><li>backup and business continuity<\/li><li>secure software development and maintenance<\/li><\/ul><p>\u00a0<\/p><p>Qbil continuously reviews and improves its security controls as part of its information security management processes.<\/p><p>\u00a0<\/p><p><strong><span style=\"color: #074b3f;\">5. Sub-processors<\/span><\/strong><\/p><p>\u00a0<\/p><p>Qbil Software B.V. may engage carefully selected third-party service providers (&#8220;Sub-processors&#8221;) to support the delivery and operation of its services. These may include providers of:<\/p><p>\u00a0<\/p><ul><li>cloud infrastructure<\/li><li>system hosting<\/li><li>communication services<\/li><li>support and monitoring tools<\/li><\/ul><p>\u00a0<\/p><p>All Sub-processors are contractually required to implement appropriate technical and organisational measures to protect personal data and comply with applicable data protection laws.<\/p><p>\u00a0<\/p><p>An up-to-date list of authorised Sub-processors, including their purpose, country of establishment and, where applicable, information regarding international data transfers, is available at:<\/p><p>\u00a0<\/p><p><a href=\"https:\/\/qbilsoftware.com\/de\/subprocessors\/\">https:\/\/www.qbilsoftware.com\/subprocessors\/<\/a><\/p><p>\u00a0<\/p><p>Qbil Software B.V. reserves the right to update its Sub-processors from time to time.<\/p><p>\u00a0<\/p><p>The Sub-processor list referenced above will always reflect the current list of approved Sub-processors.<\/p><p>\u00a0<\/p><p><strong><span style=\"color: #074b3f;\">6. International Data Transfers<\/span><\/strong><\/p><p>\u00a0<\/p><p>Qbil processes and stores data primarily within the <strong>European Economic Area (EEA)<\/strong>.<\/p><p>\u00a0<\/p><p>Where personal data is transferred outside the EEA, Qbil ensures that appropriate safeguards are in place in accordance with applicable data protection laws, including where applicable:<\/p><p>\u00a0<\/p><ul><li>Standard Contractual Clauses (SCCs) approved by the European Commission;<\/li><li>Adequacy Decisions issued by the European Commission;<\/li><li>Other legally recognised transfer mechanisms.<\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #074b3f;\"><strong>7. Data Retention and Deletion<\/strong><\/span><\/p><p>\u00a0<\/p><p>Customer data is retained only for as long as necessary to provide the services.<br \/>Upon termination of the service agreement:<\/p><p>\u00a0<\/p><ul><li>customer data will be returned or made available for export where applicable;<\/li><li>data will subsequently be securely deleted within a defined retention period, unless legal obligations require longer storage.<\/li><\/ul><p>\u00a0<\/p><p>Secure data destruction processes are used to prevent unauthorised access or recovery.<\/p><p>\u00a0<\/p><p><strong><span style=\"color: #074b3f;\">8. Data Subject Rights<\/span><\/strong><\/p><p>\u00a0<\/p><p>Qbil supports its customers in responding to data subject requests, including:<\/p><p>\u00a0<\/p><ul><li>access requests<\/li><li>correction requests<\/li><li>deletion requests<\/li><li>data portability requests<\/li><\/ul><p>\u00a0<\/p><p>As the <strong>Data Controller<\/strong>, the Customer remains responsible for responding to such requests.<\/p><p>\u00a0<\/p><p><span style=\"color: #074b3f;\"><strong>9. Data Breach Notification<\/strong><\/span><\/p><p>\u00a0<\/p><p>In the event of a personal data breach affecting Customer data, Qbil will:<\/p><p>\u00a0<\/p><ul><li>promptly investigate the incident;<\/li><li>take appropriate mitigation measures;<\/li><li>notify the Customer without undue delay;<\/li><li>provide relevant information to support the Customer&#8217;s regulatory notification obligations.<\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #074b3f;\">10. Compliance and Certifications<\/span><\/strong><\/p><p>\u00a0<\/p><p>Qbil Software B.V. maintains a strong commitment to security, privacy and regulatory compliance.<\/p><p>\u00a0<\/p><p>Our information security and privacy programme includes:<\/p><p>\u00a0<\/p><ul><li><strong>ISO 27001 \u2013 Information Security Management<\/strong><\/li><li><strong>ISO 27701 \u2013 Privacy Information Management<\/strong><\/li><li><strong>NIS2 cybersecurity readiness<\/strong><\/li><\/ul><p>\u00a0<\/p><p>These frameworks help ensure that personal data is processed securely and responsibly.<\/p><p>\u00a0<\/p><p><strong><span style=\"color: #074b3f;\">11. Contact<\/span><\/strong><\/p><p>\u00a0<\/p><p>For questions regarding this Data Processing Addendum or Qbil Software B.V.&#8217;s data protection practices, please contact:<\/p><p>\u00a0<\/p><p><strong><span style=\"color: #074b3f;\">Qbil Software B.V.<\/span><\/strong><br \/>Landjuweel 16-4<br \/>3905 PG Veenendaal<br \/>Die Niederlande<\/p><p>\u00a0<\/p><p>Email: <a href=\"mailto:info@qbilsoftware.com\">info@qbilsoftware.com<\/a><br \/>Website: <a href=\"https:\/\/qbilsoftware.com\/de\/\">https:\/\/www.qbilsoftware.com<\/a><\/p><p>\u00a0<\/p><p><em><strong>Last updated:<\/strong> July 2026<\/em><\/p><p>\u00a0<\/p><p><a href=\"https:\/\/qbilsoftware.com\/wp-content\/uploads\/DPA-QBIL-MOO-SOFTWARE-july-2026.pdf\">Download Data Processing Addendum (DPA) \u00bb<\/a><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a00f0 elementor-widget elementor-widget-heading\" data-id=\"f5a00f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related information: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93a0d3f elementor-widget elementor-widget-text-editor\" data-id=\"93a0d3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For more information about how Qbil Software B.V. protects your data and maintains compliance, please visit:<\/p><ul><li><a href=\"https:\/\/qbilsoftware.com\/de\/uber-qbil\/security-privacy\/\"><strong>Security &amp; Privacy<\/strong> \u2013 Learn more about our approach to information security, privacy and compliance \u00bb.<\/a><\/li><li><a href=\"https:\/\/qbilsoftware.com\/de\/sub-processors\/\"><strong>Unterauftragnehmer<\/strong> \u2013 View the third-party service providers that support the delivery of our services \u00bb<\/a><\/li><li><a href=\"https:\/\/qbilsoftware.com\/de\/datenschutzerklarung\/\"><strong>Datenschutzerkl\u00e4rung<\/strong> \u2013 Read how we process personal data collected through our websites and services \u00bb<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Bei Qbil Software B.V. nehmen wir den Schutz personenbezogener Daten ernst. Wenn Kunden unsere Softwarel\u00f6sungen nutzen, einschlie\u00dflich Qbil-Trade und Moo Software, k\u00f6nnen wir in ihrem Auftrag personenbezogene Daten verarbeiten.<br \/>\nUm sicherzustellen, dass diese Verarbeitung sicher und in \u00dcbereinstimmung mit den geltenden Datenschutzgesetzen durchgef\u00fchrt wird, haben wir eine Datenverarbeitungsvereinbarung (DPA) getroffen.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2355","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Data Processing Agreement: Secure Data Solutions - Qbil - Commodities Trading ERP Software<\/title>\n<meta name=\"description\" content=\"Explore the data processing agreement at Qbil Software B.V. and how we safeguard your personal data in compliance with laws.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/qbilsoftware.com\/de\/auftragsverarbeitungsvertrag-avv\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data Processing Addendum (DPA)\" \/>\n<meta property=\"og:description\" content=\"Explore the data processing agreement at Qbil Software B.V. and how we safeguard your personal data in compliance with laws.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/qbilsoftware.com\/de\/auftragsverarbeitungsvertrag-avv\/\" \/>\n<meta property=\"og:site_name\" content=\"Qbil - 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